Privacy Policy
This policy explains the information NexloHost may process to provide, secure and support hosting-related services.
Last updated: 24 October 2026
Information we may collect
When you contact us, place an order or use a hosting service, we may process information such as your name, email address, business or domain details, order information, support communications and technical information generated by hosting systems. Server and security logs may include IP addresses, timestamps, request information and authentication or security events.
How we use information
We may use information to process orders, provision and maintain hosting services, respond to support requests, administer accounts and renewals, detect abuse or security incidents, troubleshoot technical problems and meet applicable legal or provider requirements.
Service providers and infrastructure
Hosting and domain-related services depend on infrastructure, registrars, network, email, security and other technical providers. Information may be processed by such providers when reasonably necessary to deliver or secure the service. We do not publish a claim that all data is stored in one country, because hosting and internet services can involve multiple technical locations.
Website cookies and technical storage
Our website or hosting control panels may use cookies or similar technical storage when needed for security, sessions, preferences or core functionality. If we later introduce additional analytics, advertising or tracking technologies, this policy should be updated to describe them.
Retention
We retain information for as long as reasonably needed for the service, support, security, billing, records and legal or provider requirements. Retention periods can differ depending on the type of record.
Security
We use reasonable technical and administrative measures to protect accounts and systems. No internet service can guarantee absolute security. Customers should use strong unique passwords, enable available security features and keep their own software up to date.
Your questions
If you have a question about privacy or information associated with your NexloHost account, contact support@nexlohost.com. Requests may require reasonable identity or account verification before information is disclosed or changed.